Online Training | 800‑258‑3837
Back to Course List

Demonstrating Emotional Intelligence

Preview video
Preview Video
Product ID
sst9dein_vod
Training Time ?
19 to 27 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
8
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Course screen Course screen Course screen
Overview

Emotions are contagious; when someone is sad, other people can empathize and also become sad. Your emotions affect each interaction you have, whether you realize it or not. Having this emotional awareness is an important skill to have in order to build and sustain relationships with others.

In this training course, employees watch realistic conversations between individuals. Some areas of focus include reading of emotions, underlying emotions, attunement, and elevation. Learners will even be able to practice recognizing the six major emotions while taking this training.

With this training course, learners understand the need for emotional intelligence and how it affects their day-to-day lives and relationships.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Everyone

Topics
The course presents the following topical areas:
  • Introduction
  • Reading Emotions
  • Underlying Emotions
  • The 6 Major Emotions
  • Two Levels of the Brain
  • Attunement
  • Elevation
  • Conclusion

© Mastery Technologies, Inc.