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Understanding Emotional Intelligence

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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
sst9uein_vod
Training Time ?
11 to 19 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
8
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
StressStop/AudioVision Inc.
Course screen Course screen Course screen
Overview

People who have the highest emotional intelligence tend to be more successful in the work place. This training focuses on understanding emotional intelligence, so one can make the best decisions in life and at work. This course also helps workers deal with one another through empathy and not overreacting to situations.

This course demonstrates how the brain works, and from there explores emotional intelligence skills. The course walks learners through a 3-step process for acting with emotional intelligence, so learners know how to foster awareness, self-regulate and respond with empathy.

By understanding how the brain works, trainees better understand how our emotions affect our ability to deal with situations at work.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All employees

Topics
The course presents the following topical areas:
  • Introduction
  • The Thinking Brain
  • How the Brain Works
  • Emotional Intelligence Skills
  • Step 1: Fostering Awareness
  • Step 2: Self-Regulate
  • Step 3: Respond with Empathy
  • Conclusion

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