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What to Say When: A Team Member is Late

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Preview Video
Course Format
Video on Demand  Video On Demand
Microlearning
Product ID
tdocwswtml_vod
Training Time ?
3 to 8 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
5
Question Feedback
Wrong Answer Remediation
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Telephone Doctor
Course screen Course screen Course screen
Overview

Do you know what to say if an employee is late to work? It is important to address this right away, and let the team member know you are aware of the situation. This makes it easier to deal with the situation if it starts to become consistent behavior. The training demonstrates a conversation for addressing tardiness with a team member. The course gives tips on how to deal with the situation if it a one-time thing, or if there is a bigger reason the employee is late for work.

This course is part of the What To Say When series on workplace communication. Use the courses in this series to help solve specific workplace issues, whether you are a manager remediating a situation or an individual trying to deal with a problem. These short vignettes present common communication dilemmas in the workplace. Human Resource expert Hugh Murray shares communication strategies and tactics for navigating these situations.

Each vignette features narrative examples for employees to see the wrong and right way to handle a problem, and ends with a short assessment to measure learner comprehension. Each course also includes a leader guide and a downloadable “key points“ document to help you remember the communication strategy. These courses make for great training on their own, or used as a series.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

A manager or supervisor who has to talk to an employee about being late to work

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