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Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations

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Video on Demand  Video On Demand
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12 to 16 minutes
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High Definition
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Mastery Training Content Network
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Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations

Everything has gone digital, and as a business, if you aren’t on-board, you will be left behind. Technology has forever altered the ways in which people conduct many transactions both in terms of their personal lives and in the business world, from communication to financial transactions.

This course dives into the digital transformation and the impacts on various facets of a business. It jumps into customer needs, how digital has transformed the workforce, and its transformation on operations.

Use this course among your organization’s leaders to facilitate a greater understanding around the technological shifts that have occurred, and how they can strategize, adapt, or brainstorm ideas to ensure business continuity and scalability as technology evolves.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

This course is geared toward organizational leaders, from small and mid-size businesses to large institutions and complex companies with thousands of employees.

The course presents the following topical areas:
  • Introduction
  • Transformation Of Customer Needs
  • Transformation Of The Workforce
  • Transformation Of Operations
  • Summary

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