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Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations

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Course Format
Video on Demand  Video On Demand
Product ID
tquedttc_vod
Training Time ?
12 to 16 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
5
Quiz Questions
4
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
TalentQuest
Course screen Course screen Course screen
Overview

Digital Transformation: Transformation Of Customer Needs, Workforce Needs And Operations

Everything has gone digital, and as a business, if you aren’t on-board, you will be left behind. Technology has forever altered the ways in which people conduct many transactions both in terms of their personal lives and in the business world, from communication to financial transactions.

This course dives into the digital transformation and the impacts on various facets of a business. It jumps into customer needs, how digital has transformed the workforce, and its transformation on operations.

Use this course among your organization’s leaders to facilitate a greater understanding around the technological shifts that have occurred, and how they can strategize, adapt, or brainstorm ideas to ensure business continuity and scalability as technology evolves.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

This course is geared toward organizational leaders, from small and mid-size businesses to large institutions and complex companies with thousands of employees.

Topics
The course presents the following topical areas:
  • Introduction
  • Transformation Of Customer Needs
  • Transformation Of The Workforce
  • Transformation Of Operations
  • Summary

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