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Understanding Customer Motivation in Sales

Preview video
Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
tqueucmi_vod
Training Time ?
13 to 17 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
5
Quiz Questions
4
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
TalentQuest
Course screen Course screen Course screen
Overview

Each sales experience provides an opportunity to better understand what motivates customers to make purchases. This video training course educates viewers about understanding customer motivation in sales.

This training explores consumer motivation when making purchases. This video educates viewers about how and why customers make buying decisions. Viewers learn about the five types of buyers.

Use this course to educate your sales team on how to better understand customer motivation.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Employees in sales, particularly those in leadership roles

Topics
The course presents the following topical areas:
  • Introduction
  • Factors That Influence Purchasing Decisions
  • How Customers Make Buying Decisions
  • Using Research To Understand Customers
  • Summary

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