Curing Negativity: Creating Positive Attitudes

A bad attitude stinks anywhere, but who wants to come to work and deal with co-workers who seem bent on crushing morale? The culprit may not know how they are impacting the entire work area. He or she may need someone to direct them toward a cure. This online Video On Demand training helps employees help themselves and simultaneously breathe renewed energy into their work areas.

Frequently negative behavior comes in the form of angry outbursts, being overly critical, “it's not my job,” spreading/starting rumors, apathy and pessimism. This training program provides a cure for all of these attitudes and even a few more. Examples of common negative behaviors are followed by scenes showcasing the positive outcomes resulting from applying the cures.

Once employees recognize their negative behaviors and the impact such behaviors have, they are positioned to apply an antidote, creating a more positive and productive workplace.

This course was originally produced by CRM Learning as “Attitude Virus, Curing Negativity in the Workplace.”

   This course is in the Video On Demand format, to read about Video On Demand features click here.

All employees

• Introduction
• Types of Negativity
• Recognize and Take Responsibility for Attitudes
• Diagnose Attitude and Focus on the Behavior
• Behavior Impacts Team Goals
• Acknowledge Underlying Causes
• Clarify Values
• Replace Old Reactions
• Practice New Responses
• Address Stressful Situations
• Follow Up and Model Good Behavior
• Conclusion

• Email Management
• Writing Effective Emails
• Empathy: The Key To Active Listening