Online Training | 800‑258‑3837
Preview video
Preview Video
Product ID
lplnpsol_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
8
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Course screen Course screen Course screen
Overview

Problem Solving

Problems on the job and in the workplace are inevitable. However, the severity of a problem can be mitigated, and its solution expedited once employees learn how to proactively identify the problem and assess its solution.

Spotlighting the difference between a symptom of a problem and its root cause, this course shows you how to identify and tackle a problem without making it a mountain or a molehill. Collectively, the following modules in this course map out an easy-to-follow pathway for problem solving: Defining a Problem; Analyzing A Problem and Identifying Parameters; Problem Components; Cross Cultural Implications; Problem Solving Techniques; Evaluation, Implementation, And Review.

Use this course to teach all employees how to develop and apply effective problem-solving techniques.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Employees throughout the company

Topics
The course presents the following topical areas:
  • Introduction
  • Defining A Problem
  • Analyzing A Problem And Identifying Parameters
  • Problem Components
  • Cross Cultural Implications
  • Problem Solving Techniques
  • Evaluation, Implementation, And Review
  • Recap

© Mastery Technologies, Inc.