Working With Other Departments

In today’s global economy, being a team player and a strong collaborator is more important than ever for the success of an organization. You may see your organization’s mission as one to serve your customers, however stellar internal customer service is often the foundation for providing clients with what they need.

This course discusses collaboration, the importance of working for the customer, having an appreciation for all departments, and managing and resolving interdepartmental conflict.

Use this course with staff at all levels to foster a stronger sense of community and facilitate a greater awareness around working with different teams, and the importance of branching out across departments.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

This course is chiefly geared toward individuals in their company who are committed to strengthening their collaborative skills and ability to work across departments.

• Introduction
• Working For The Customer
• Appreciation For All Departments
• Interdepartmental Conflict
• Recap

• Respectful Workplace Communication
• Effective Communication - Avoid the 6 Common Mistakes
• Writing Effective Emails