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Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
38 to 48 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Interactive Producer
Mastery Training Content Network
Original Content Producer
The Jeff Havens Company

Supervisors and managers frequently need to address workplace situations that require awkward or difficult conversations. This video training course educates viewers, with a dose of humor, on proper ways to have difficult conversations in the workplace.

Supervisors sometimes have to deny vacation requests, give poor performance reviews, or say no to promotions. This video educates viewers about how to address a number of difficult conversations common to most workplaces.

Use this course to prepare your leaders with best practices for having the difficult, yet necessary, conversations with employees.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Supervisors, managers or anyone in a leadership role

The course presents the following topical areas:
  • Appropriate Vs. Inappropriate Use Of Technology In Meetings
  • Odor Issues
  • Dealing With Personality Issues
  • Communicating A Low Performance Review
  • Addressing Inappropriate Attire
  • Denying Vacation Requests
  • Addressing Sexual Harassment Concerns
  • Saying No To Promotions And New Jobs
  • Letting Someone Go
  • Announcing Major Changes

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