Understanding The Sales Process

Sales, and salespeople, typically conjure up unfavorable impressions for a lot of people. However, as this course shows, there is no other profession quite like sales, particularly when it’s approached with the right mindset. Dedicated to motivating and teaching salespeople how to become effective and professional, this course maps out the pathway for learning how to succeed in sales.

By first presenting the four elements of the right mindset, this course teaches team members “The New ABCs of Sales.” This course demonstrates how different types of jobs and positions directly and indirectly involve selling. This course shows employees how each aspect of the sales cycle is about helping and connecting with people, from asking open-ended questions to aligning their products and services with the customer’s stated needs.

Present this course so your sales team embraces the right mindset, asks the right questions, and connects with their customers so they say yes to their products and services.

   This course is in the Video On Demand format, to read about Video On Demand features click here.

Employees throughout the company who interact with customers and prospects

• How To Succeed In Sales
• The Discovery Conversation
• Moving From Discovery To Solutions
• How To Close A Sale

• Customer Win Back Techniques
• Selling In A Virtual Environment
• Collecting Debt In 1 Minute