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Behavioral Based Interviewing: Conducting Professional Interviews

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Course Format
Video on Demand  Video On Demand
Product ID
Training Time ?
14 to 18 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Vado Inc

Interviewers need to learn as much as possible about a candidate’s work history and performance during the interview process. However, it can be difficult to collect the right information in a given timeslot for an interview. This online training course shows a five-step behavioral-based interview process to help the interviewer gather relevant information and make informed hiring decisions.

The five interview steps include: introductions, description of the process, information gathering, answering candidate questions, and concluding the interview. Viewers are taught the blended interview process, which helps to put the candidate at ease and transitions from less demanding questions to more challenging questions. The blended interview starts with background and activity questions, followed by functional and technical questions about the candidate’s work experience. This leads into self-evaluation questions, and culminates in behavioral questions.

This course includes a section on the legal aspects of interviewing and laws to protect candidates from being discriminated against. Viewers learn how gender, age, religion, sexual orientation, national origin, race, veteran status, and physical disability are “protected classes.” Interview questions about any of these topics are illegal.

Complete this online course to learn how to become a more effective interviewer by conducting behavioral interviews.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course

Anyone who is part of the hiring/interview process

The course presents the following topical areas:
  • What you Should Know
  • Step 1: Introductions
  • Step 2: Describe the Process
  • Step 3: Gather Information
  • Ask Follow-Up Questions
  • Provide Feedback
  • Interrupt and Refocus
  • Identifying the Techniques
  • Step 4: Answer Candidate Questions
  • Step 5: Conclude the Interview
  • Legal Aspects of Interviewing
  • After Thoughts

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