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Group Decision Making: How Bad Decisions Are Made

Preview video
Preview Video
Course Format
Video on Demand  Video On Demand
Product ID
crmlhbda_vod
Training Time ?
25 to 35 minutes
Language(s)
English
Video Format
Standard Definition Wide
Required Plugins
None
Number of Lessons
6
Quiz Questions
10
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
CRM Learning
Group decision making occuring at a table at a restaurant Group decision making in a company boardroom One-on-one group decision making
Overview

Group Decision Making

We have all been in a group decision making situation where we feel compelled to agree with an idea or suggestion, though silently we are in disagreement. You may feel that successful group decision making is dependent upon everyone being on one accord. Learn the importance of speaking out in this online training video.

This video uses dramatizations based on the parable, introduced by Jerry Harvey, about a family trip to have dinner in Abilene, Texas. This famous story proves how going along with the crowd merely for the sake of keeping people happy is how bad decisions are made. This video presents different narrative examples of this phenomenon, also known as groupthink.

The training program explores when agreement is not the best decision, the consequences of not managing agreement well, and how to avoid bad group decision making. Learners who complete this program emerge more confident and ready to be a valuable group member.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

All those interested in improving their group decision making skills

Topics
The course presents the following topical areas:
  • Trip to Abilene
  • Project 'X'
  • Relationships (I Do... but I Don't Want To)
  • The Inability to Manage Agreement
  • Avoiding Bad Group Decisions
  • Conclusion

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