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Acknowledge Customer Contact In 1 Minute

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Product ID
lplnacci_m_vod
Training Time ?
1 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Interactive Producer
Mastery Training Content Network
Original Content Producer
Learning Planet
Overview

Acknowledge Customer Contact In 1 Minute

Customers just want to know what is happening. If you acknowledge a customer’s initial enquiry or visit as soon as they arrive, they feel welcomed and important. If you ignore a customer either unintentionally or deliberately, you have created a negative impression and immediately tell the customer they are not that important. This one-minute video shares some ideas on how you can acknowledge customer contact effectively.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Anyone in a customer-facing role

Topics
The course presents the following topical areas:
  • Acknowledge Customer Contact In 1 Minute

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