Online Training | 800‑258‑3837
Back to Course List

Being World Class In Your Field

Preview video
Preview Video
Product ID
Training Time ?
10 minutes
Video Format
High Definition
Required Plugins
Number of Lessons
Quiz Questions
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Course screen Course screen Course screen

Being World Class In Your Field

The better you serve your customer’s needs, the more positively they will view your performance. This video training course educates viewers about being world class in your field.

This training educates viewers about the importance of understanding customer expectation. This video explores customer focused strategies. Viewers learn about creating an action plan to work toward world class performance.

This video course educates viewers about being a world class organization to better engage and retain customers.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course

All employees who work with customers

The course presents the following topical areas:
  • Introduction
  • Customer Expectations
  • Customer Focused Strategies
  • Managing Customer Expectations
  • Best Practices
  • Being A World Class Organization
  • Recap

© Mastery Technologies, Inc.