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Defusing Angry Customers In 1 Minute

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Product ID
lplndacu_m_vod
Training Time ?
1 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Overview

Defusing Angry Customers In 1 Minute

Angry customers can be difficult to deal with. This one-minute video explains some steps you can take to defuse the situation quickly and take control.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Anyone in a customer-facing role

Topics
The course presents the following topical areas:
  • Defusing Angry Customers In 1 Minute

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