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Emotional Clients And Colleagues

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Product ID
lplnecco_vod
Training Time ?
10 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
5
Quiz Questions
0
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
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Overview

Emotional Clients And Colleagues

Emotional clients and colleagues can make a workplace stressful. This video training course educates viewers about effectively dealing with emotional clients and colleagues.

This training educates viewers about behaviors related to emotional trauma. This video explores ways to help manage our own feelings when working with clients and colleagues who are dealing with emotional trauma.

This video course educates viewers about successfully working with emotional clients and colleagues.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Everyone, especially those who work with customers

Topics
The course presents the following topical areas:
  • Introduction
  • What Is Emotional Trauma?
  • Steps To Deal With Emotional Trauma - Part 1
  • Steps To Deal With Emotional Trauma - Part 2
  • Recap

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