Customer Service - It's Not My Problem
- Product ID
- Training Time ?
- 2 minutes
- Video Format
- High Definition
- Required Plugins
- Number of Lessons
- Quiz Questions
Customer service reps who own each and every interaction and follow through on promises often earn appreciation and glowing customer reviews. Learn by example in this course as a customer explains how a tale of frustration can be turned into a positive interaction.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 30 days to complete the course
Everyone in customer service
- It's Not my Problem
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