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Customer Service - It's Not My Problem

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Preview Video
Course Format
Video on Demand  Video On Demand
Microlearning
Product ID
at30csin_vod
Training Time ?
2 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Interactive Producer
Mastery Training Content Network
Original Content Producer
Access Training Media
Overview

Customer service reps who own each and every interaction and follow through on promises often earn appreciation and glowing customer reviews. Learn by example in this course as a customer explains how a tale of frustration can be turned into a positive interaction.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

Everyone in customer service

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