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Come Back to Work Safely: Retail and Customer Service

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Product ID
tlrncbtwr_vod
Training Time ?
31 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
11
Quiz Questions
0
Closed Captioning
Question Feedback
Wrong Answer Remediation
Lesson Bookmarking
Downloadable Resources
Overview

The coronavirus pandemic has made this an uncertain time, and as people are starting to resume work, we must maintain safe work practices to help prevent the spread of the COVID-19 virus. This training gives those working in retail or other customer-facing environments some great tips on how to get back to work in a healthy and manageable way.

This course starts by presenting the basics on the coronavirus and its symptoms. It focuses on helping employees understand how to take care of their own health, mentally and physically. The course explains the easy safe work practices everyone must take to stay safe, including social distancing, the use of personal protective equipment, and keeping shared spaces clean and sanitized.

Change can be hard, but with this training, it can be done! Use this course to prepare your retail employees to return to work safely.

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 30 days to complete the course
Audience

Anyone who works face-to-face with customers

Topics
The course presents the following topical areas:
  • Introduction
  • Know Your Facts
  • Protect Yourself
  • Keep Your Distance
  • Stay Home
  • Take Care Of Your Own Health
  • Communicate Clearly
  • Manage Your Anxiety
  • Put Others At Ease
  • Retail And Customer Service Environments
  • One More Thing

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