Customer Service - Cutting Corners
- Course Format
Video On Demand
- Product ID
- Training Time ?
- 2 minutes
- Video Format
- High Definition
- Required Plugins
- Number of Lessons
- Quiz Questions
- Interactive Producer
- Mastery Training Content Network
- Original Content Producer
- Access Training Media
Learn by example, as one service provider learns how cutting corners can lead to damaging reviews. This microlearning also shows reps an example of how going above and beyond not only offers the customer exceptional service but yields a rave review.
This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
This course is in the Video On Demand format, to read about Video On Demand features click here.
- Install on any SCORM LMS
- Full-screen video presentation
- Print certificate and wallet card
- You have 60 days to complete the course
CSRs or any customer-facing employee
- Cutting Corners