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Customer Service - Cutting Corners

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Preview Video
Course Format
Video on Demand  Video On Demand
Microlearning
Product ID
at30cscc_vod
Training Time ?
2 minutes
Language(s)
English
Video Format
High Definition
Required Plugins
None
Number of Lessons
1
Quiz Questions
0
Interactive Producer
Mastery Training Content Network
Original Content Producer
Access Training Media
Overview

Learn by example, as one service provider learns how cutting corners can lead to damaging reviews. This microlearning also shows reps an example of how going above and beyond not only offers the customer exceptional service but yields a rave review.

This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

Video on Demand   This course is in the Video On Demand format, to read about Video On Demand features click here.

  • Install on any SCORM LMS
  • Full-screen video presentation
  • Print certificate and wallet card
  • You have 60 days to complete the course
Audience

CSRs or any customer-facing employee

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