|
Customer Service - Acknowledge Every Customer
|
at30csae_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Act To Solve Problems
|
at30csat_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Are You With Me?
|
at30csay_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Cutting Corners
|
at30cscc_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - I'm Right, You're Wrong
|
at30csir_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - It's Not My Problem
|
at30csin_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Listen To Your Customers
|
at30cslt_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Observe The Difference In Every Customer
|
at30csod_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - Service Delayed Is Service Denied
|
at30cssd_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service - The Invisible Customer
|
at30csic_vod |
Yes
|
Buy
|
$3.95
|
|
Customer Service Recovery (HEARD) In 1 Minute
|
lplncsre_m_vod |
Yes
|
Buy
|
$2.95
|
|
Customer Service Tip - C.A.R.P. In 1 Minute
|
lplncstc_m_vod |
Yes
|
Buy
|
$2.95
|
|
Daily Team Huddle In 1 Minute
|
lplndthu_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With A Silent Colleague Or Customer In 1 Minute
|
lplndwsc_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Aggressive Staff Members In 1 Minute
|
lplndasm_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Anxiety And Stress In 1 Minute
|
lplndwas_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Bad Attitudes In 1 Minute
|
lplndwba_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Change In 1 Minute
|
lplndwch_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Criticism In 1 Minute
|
lplndwcr_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Extroverts In 1 Minute
|
lplndwex_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Introverts In 1 Minute
|
lplndwin_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Know-It-All Customers In 1 Minute
|
lplndwkc_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Non-Stop Talking Customers In 1 Minute
|
lplndwnt_m_vod |
Yes
|
Buy
|
$2.95
|
|
Dealing With Rude People In 1 Minute
|
lplndwrp_m_vod |
Yes
|
Buy
|
$2.95
|
|
Decision Making In 1 Minute
|
lplndema_m_vod |
Yes
|
Buy
|
$2.95
|
|
Defusing Anger (CALM) In 1 Minute
|
lplndaca_m_vod |
Yes
|
Buy
|
$2.95
|
|
Defusing Angry Customers In 1 Minute
|
lplndacu_m_vod |
Yes
|
Buy
|
$2.95
|
|
Delegation In 1 Minute
|
lplndele_m_vod |
Yes
|
Buy
|
$2.95
|
|
Different Negotiation Styles
|
mtdlsens4_vod |
Yes
|
Buy
|
$3.95
|
|
Disarming A Heated Conversation In 1 Minute
|
lplndhco_m_vod |
Yes
|
Buy
|
$2.95
|
|
Ditch The Pitch Approach
|
mtdlsesi18_vod |
Yes
|
Buy
|
$3.95
|
|
Do It Right The First Time In 1 Minute
|
lplndirf_m_vod |
Yes
|
Buy
|
$2.95
|
|
Don't Talk About Your Solutions Too Early On
|
mtdlsesi3_vod |
Yes
|
Buy
|
$3.95
|
|
Dove Personality Type In 1 Minute
|
lplndpty_m_vod |
Yes
|
Buy
|
$2.95
|
|
E.D.G.E. Teaching Tip Method In 1 Minute
|
lplnettm_m_vod |
Yes
|
Buy
|
$2.95
|
|
Eagle Personality Type In 1 Minute
|
lplnepty_m_vod |
Yes
|
Buy
|
$2.95
|
|
Effective Training Programs In 1 Minute
|
lplnetpi_m_vod |
Yes
|
Buy
|
$2.95
|
|
Effective Training Rooms In 1 Minute
|
lplnetri_m_vod |
Yes
|
Buy
|
$2.95
|
|
Email Tips In 1 Minute
|
lplnemti_m_vod |
Yes
|
Buy
|
$2.95
|
|
Emailing Different Age Groups In 1 Minute
|
lplnedag_m_vod |
Yes
|
Buy
|
$2.95
|
|
Emergency Planning: Emergency Action Drills - Playing Your Part
|
marcepla1_m05_vod |
Yes
|
Buy
|
$3.95
|
|
Emergency Planning: Emergency Action Drills - The Process
|
marcepla1_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Emergency Planning: The Planning Process
|
marcepla1_m01_vod |
Yes
|
Buy
|
$3.95
|
|
Emergency Planning: The Threat Of Terrorism
|
marcepla1_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Emergency Planning: Your Role In Emergency Planning
|
marcepla1_m03_vod |
Yes
|
Buy
|
$3.95
|
|
Emotional Intelligence In 1 Minute
|
lplnemin_m_vod |
Yes
|
Buy
|
$2.95
|
|
Employee Engagement In 1 Minute
|
lplnemen_m_vod |
Yes
|
Buy
|
$2.95
|
|
Engaging Remote Staff In 1 Minute
|
lplnerst_m_vod |
Yes
|
Buy
|
$2.95
|
|
ESOL - English As A 2nd Language In 1 Minute
|
lplnesol_m_vod |
Yes
|
Buy
|
$2.95
|
|
Fall Protection In Industrial And Construction Environments: Edges, Openings And Guarding
|
marcfpii_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Fall Protection In Industrial And Construction Environments: Personal Fall Protection
|
marcfpii_m05_vod |
Yes
|
Buy
|
$3.95
|
|
Fall Protection In Industrial And Construction Environments: Preventing Slips, Trips And Falls
|
marcfpii_m01_vod |
Yes
|
Buy
|
$3.95
|
|
Fall Protection In Industrial And Construction Environments: Using Portable And Fixed Ladders
|
marcfpii_m03_vod |
Yes
|
Buy
|
$3.95
|
|
Fall Protection In Industrial And Construction Environments: Working Safely On Scaffolding
|
marcfpii_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Features And Benefits In 1 Minute
|
lplnfebe_m_vod |
Yes
|
Buy
|
$2.95
|
|
FISH! Philosophy In 1 Minute
|
lplnfphi_m_vod |
Yes
|
Buy
|
$2.95
|
|
Fist To Five Consensus Technique In 1 Minute
|
lplnftfc_m_vod |
Yes
|
Buy
|
$2.95
|
|
Forklift: Powered Industrial Truck Safety: A Forklift's Stability And Handling
|
marcfpit1_m07_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Driving Forklifts Safely
|
marcfpit1_m08_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Inspection And Maintenance
|
marcfpit1_m03_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Lifting A Load With A Forklift
|
marcfpit1_m06_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Operating Conditions
|
marcfpit1_m05_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: OSHA Training Requirements
|
marcfpit1_m01_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Safe Operating Procedures
|
marcfpit1_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Forklift: Powered Industrial Truck Safety: Types Of Powered Industrial Trucks
|
marcfpit1_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Forming Teams In 1 Minute
|
lplnftea_m_vod |
Yes
|
Buy
|
$2.95
|
|
Formula For Change In 1 Minute
|
lplnffch_m_vod |
Yes
|
Buy
|
$2.95
|
|
Four 'P's Of The Voice In 1 Minute
|
lplnfpov_m_vod |
Yes
|
Buy
|
$2.95
|
|
From Sales Person To Trusted Advisor
|
mtdlseg2_vod |
Yes
|
Buy
|
$3.95
|
|
Funnel Questions In 1 Minute
|
lplnfque_m_vod |
Yes
|
Buy
|
$2.95
|
|
Generation X In 1 Minute
|
lplngenx_m_vod |
Yes
|
Buy
|
$2.95
|
|
Generation Y In 1 Minute
|
lplngeny_m_vod |
Yes
|
Buy
|
$2.95
|
|
Generation Z In 1 Minute
|
lplngenz_m_vod |
Yes
|
Buy
|
$2.95
|
|
Giving Activity Instructions In 1 Minute
|
lplngaii_m_vod |
Yes
|
Buy
|
$2.95
|
|
Giving Feedback (DESCCO) In 1 Minute
|
lplngfde_m_vod |
Yes
|
Buy
|
$2.95
|
|
Goal Setting (SMART) In 1 Minute
|
lplngssm_m_vod |
Yes
|
Buy
|
$2.95
|
|
Great Customer Service Tips In 1 Minute
|
lplngcst_m_vod |
Yes
|
Buy
|
$2.95
|
|
Great Meetings In 1 Minute
|
lplngmee_m_vod |
Yes
|
Buy
|
$2.95
|
|
Guarding Against COVID-19: Coronavirus, COVID-19 and Infection
|
marccgac_m01_vod |
Yes
|
Buy
|
$3.95
|
|
Guarding Against COVID-19: Hand Washing And Touch Discipline
|
marccgac_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Guarding Against COVID-19: If You Think You're Getting Sick
|
marccgac_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Guarding Against COVID-19: Social Distancing And Respiratory Etiquette
|
marccgac_m03_vod |
Yes
|
Buy
|
$3.95
|
|
H.A.R.D. Goals In 1 Minute
|
lplnhard_m_vod |
Yes
|
Buy
|
$2.95
|
|
Handling Difficult Customers (LAST) In 1 Minute
|
lplnhadc_m_vod |
Yes
|
Buy
|
$2.95
|
|
Handling Objections - "That Costs Too Much"
|
mtdlseh1_vod |
Yes
|
Buy
|
$3.95
|
|
Handling Objections - Price Objection Or Price Shock
|
mtdlseh2_vod |
Yes
|
Buy
|
$3.95
|
|
Handling Objections - There Are Only Two Types
|
mtdlseh3_vod |
Yes
|
Buy
|
$3.95
|
|
Handling Objections Tips In 1 Minute
|
lplnhoti_m_vod |
Yes
|
Buy
|
$2.95
|
|
Having Fun In 1 Minute
|
lplnhafu_m_vod |
Yes
|
Buy
|
$2.95
|
|
Hazard Recognition: Hazardous Conditions And Unsafe Acts
|
marchrec_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Hazard Recognition: Identifying Hazards In Advance
|
marchrec_m03_vod |
Yes
|
Buy
|
$3.95
|
|
Hazard Recognition: Investigating Accidents And Near Misses
|
marchrec_m05_vod |
Yes
|
Buy
|
$3.95
|
|
Hazard Recognition: Real-Time Hazard Recognition
|
marchrec_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Hazard Recognition: The Need For Hazard Recognition
|
marchrec_m01_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: DOT Hazard Class Labels: Part I
|
marclabl1_m03_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: DOT Hazard Class Labels: Part II
|
marclabl1_m04_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: GHS Labels
|
marclabl1_m02_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: Hazardous Waste Labels
|
marclabl1_m07_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: HMIS Labels
|
marclabl1_m05_vod |
Yes
|
Buy
|
$3.95
|
|
Hazardous Materials Labels: Regulatory Labeling Requirements
|
marclabl1_m01_vod |
Yes
|
Buy
|
$3.95
|
